Reference

Open asia99 Privacy Policy Clearly

asia99 Privacy Policy explains what we collect when you open an account, use DANA or QRIS, and contact our support team.

Account dataWallet recordsCookie choicesAccess requests
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asia99 Open asia99 Privacy Policy Clearly
REQUEST A HAND

Contact Us About Privacy Requests

A clear support route helps you ask about a record without explaining your concern repeatedly. Send your account identifier, the email or phone connected to it, and the specific Privacy Policy request you want us to check. We may ask for an account step to confirm that the request comes from you. If a wallet receipt or login event is relevant, include its date and reference so we can locate the correct record.

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Account access

If you cannot open your account or complete phone verification, contact support through the account help route. We use the details you provide to locate the access event, check device activity and explain which data is needed before we handle a Privacy Policy request.

Wallet receipt

For a DANA, OVO, GoPay or QRIS record, send the payment reference and date rather than your wallet password or security code. We can use that receipt detail to trace the relevant account entry and answer a question about collection or retention.

Data change

To request a correction or deletion, state which account detail is inaccurate and what action you want us to take. We may verify your phone or account identifier first, then explain any record we must retain for security or legal reasons.

HANDLING YOUR RECORDS

Explore Our Data Handling Steps

Your Privacy Policy questions are easier to resolve when each data use has a clear account purpose.

Account details

When you open an account, we collect the details needed for account access and phone verification. We use them to identify your account, respond to requests and protect the login path. You can ask us to correct a detail that no longer matches your records.

Payment references

A wallet or bank record may show a payment method, amount reference, date and status. We use those fields to match account activity and resolve receipt questions. We do not need your DANA, OVO or GoPay password to investigate a payment entry.

Cookies

Cookies and similar browser storage can keep a session active, remember a policy choice or help us understand whether a page loads correctly. You can adjust cookie controls in your browser, though changing them may affect login continuity or the way policy links appear.

Device security

We may record device type, browser details and login timing to identify access that does not match your usual pattern. If an alert appears, we may ask you to complete phone verification or another account step before restoring access to protect your account.

Retention timing

We keep records only for the account, security, support or legal purpose described in this policy. When that purpose ends, we delete, aggregate or anonymise the relevant data where practical. Some payment or security records may remain longer where local law permits or requires it.

Change requests

You can ask what personal data we hold, request a correction, question its use or ask for deletion through support. Include your account identifier and a precise request. We verify ownership first, then explain the result, timing and any lawful reason a record remains.

Check Common Privacy Policy Questions

These Privacy Policy answers cover the account and wallet questions you are most likely to ask before opening an account. We describe the practical path for checking data, changing an account detail, managing cookies and contacting us from Indonesia. If your situation is different, send the relevant account step or payment reference through support so we can review the correct record.

The asia99 Privacy Policy covers account details, phone verification, wallet and bank references, cookies, device signals, support messages, security use and retention. It also explains how you can request access, correction or deletion. The policy applies where local law permits and the current wording appears on this page.

We collect the account details needed to create access, confirm your phone and respond to account requests. We may also record device and browser signals linked to login activity. If you use DANA, OVO, GoPay, QRIS or bank transfer, payment references can be connected to your account status.

Yes. The Privacy Policy explains that DANA, OVO, GoPay and QRIS records may include a method name, payment reference, date and status. We use those details to match account activity and answer receipt questions. We do not ask for your wallet password or security code.

Contact support with your account identifier, the phone or email connected to the account, and the exact data request. We may complete phone verification before sharing or changing records. Tell us whether you want access, correction, deletion or an explanation of how a detail is used.

We use cookies or browser storage to maintain a session, remember a policy choice and check page function. Your browser controls can limit them, but login continuity may change. The Privacy Policy explains these purposes so you can decide whether to keep optional storage enabled.

We keep data for the account, security, support or legal purpose that requires it, then delete, aggregate or anonymise it where practical. Payment and security records can remain longer when local law permits or requires it. Support can explain the reason connected to a specific record.

You can request deletion through support and identify the account record you want removed. We first verify that you control the account, then check whether any data must remain for security, payment tracing or legal reasons. We will explain the outcome and the records affected by the request.

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